Mortgage Account Information

If you'd like to review your mortgage account information, please visit the Loan Information Portal. Through the portal, you will be able to:

  • Review your current loan balance, interest rate and maturity date
  • Make online mortgage payments
  • See payment history, payment breakdown and due date
  • Download tax forms and other important documents
  • Set up email alerts to be notifed when payments are received and other events

Log-In Directions

Please use the below references to set up and manage your account.

  • First time users will need to create an account using the “Register User ID/Password” link.
  • Online payment access will be available 24 hours following registration.
  • If you need assistance with registration or have any website or maintenance issues, please call 877.330.4069.
  • You will need to change your password if you do not log in at least once every 60 days.
  • Passwords should be a minimum of 8 characters with at least one being numeric.

To make a mortgage payment by mail, make your check payable to Raymond James Bank (include the loan number in the memo section) and send it to:

Raymond James Bank
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047-8945


Products, terms and conditions subject to change. Subject to standard credit criteria. Property insurance required. Flood insurance required if property is located in a designated flood zone of "A" or "V."

Raymond James & Associates, Inc. and Raymond James Financial Services, Inc. are affiliated with Raymond James Bank, N.A. Unless otherwise specified, products purchased from or held at Raymond James & Associates or Raymond James Financial Services are not insured by the FDIC, are not deposits or other obligations of Raymond James Bank, are not guaranteed by Raymond James Bank and are subject to investment risks, including possible loss of the principal invested.