Contact Us

IMPORTANT: Email is not a secure method of communication. Please do not use email to send Raymond James Bank confidential or sensitive information such as passwords, account numbers or Social Security numbers. If you need to provide this type of information, contact Raymond James Bank by phone, fax, courier or regular mail.

To report a complaint
or feedback:

Your satisfaction matters to us. If we fall short of your expectations or if you’ve had difficulty getting an issue resolved, please let us know so we can address your concerns as quickly as possible.
Call toll-free 833.462.0720

To report lost or
stolen cards:

Visa® CheckCard: 800.472.3272
ATM Card: 800.718.2265
If outside of normal business hours, please leave a detailed voice message and a Raymond James Bank associate will respond the next business day.

Mailing address:


P.O. Box 23558
St. Petersburg, Florida  33742

Street address for deliveries:


710 Carillon Parkway
St. Petersburg, Florida  33716

Lobby hours:


9:00 A.M. to 4:00 P.M. (ET)
Monday through Friday 

Drive-through hours:


8:00 A.M. to 5:00 P.M. (ET)
Monday through Friday

Client Service:



Loan Line:



If calling from outside the U.S. or Canada:







Raymond James & Associates, Inc. and Raymond James Financial Services, Inc. are affiliated with Raymond James Bank, N.A. Unless otherwise specified, products purchased from or held at Raymond James & Associates or Raymond James Financial Services are not insured by the FDIC, are not deposits or other obligations of Raymond James Bank, are not guaranteed by Raymond James Bank and are subject to investment risks, including possible loss of the principal invested.