James Jackson is a former senior financial services executive with extensive experience in several aspects of banking, including distribution, strategic planning, sales management, process improvement, corporate integrations and customer experience.

He began his career as a credit analyst and since then has held progressively responsible roles in two of the nation’s top financial institutions, Bank of America and Capital One. At Capital One, James was the executive vice president (EVP) for North America Branch Distribution (1,000-bank network) and the mid-Atlantic market president (Washington, D.C. MSA).

Prior to Capital One, James served in EVP leadership roles at Bank of America in several businesses, including Premier Banking & Investments, Home Lending and Retail & Business Banking. Also, he served as president of the Virginia Bank, where he led the statewide transition from NationsBank to Bank of America.

Most recently, James was the sales EVP for Credit Services and Decision Analytics at Experian North America. He led the largest business-to-business sales organization, representing ~50% of revenue in North America. James was also responsible for leading sales transformation and implementing new go-to-market client coverage models.

James earned a bachelor’s degree in accounting from the University of Georgia and an MBA from the University of North Carolina-Chapel Hill (Kenan Flagler). He is a CPA and a Certified Lean Six Sigma Green Belt.